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Entries by Team CHCA

EI Preview: Introduction to Emotional Intelligence

June 5, 2021/in Courses, Emotional Intelligence/by Team CHCA

The capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.

Module 1: Perceive Emotions and Self-Awareness

June 5, 2021/in Courses, Emotional Intelligence/by Team CHCA

You’re able to control impulsive feelings and behaviors, manage your emotions in healthy ways, follow through on commitments, and adapt to changing circumstances.

Module 2: Understand Emotions and Empathy

June 5, 2021/in Courses, Emotional Intelligence/by Team CHCA

Manage your own emotions in positive ways to relieve stress and anxiety, communicate effectively, empathize with others, overcome challenges and defuse conflict.

Module 3: Manage Emotions and Flexibility

June 5, 2021/in Courses, Emotional Intelligence/by Team CHCA

Emotional awareness is essentially being able to identify the emotions you’re experiencing at any given time. You first need to be as sure as possible of what you’re feeling.

Module 4 – Use Emotions and Decision-Making

June 5, 2021/in Courses, Emotional Intelligence/by Team CHCA

You recognize your own emotions and how they affect your thoughts and behavior. You know your strengths and weaknesses, and have self-confidence.

Module 5 – Using Emotions and Coaching

June 5, 2021/in Courses, Emotional Intelligence/by Team CHCA

What’s more important in determining life success—book smarts or street smarts? This question gets at the heart of an important debate.

Established in 1990, the Canadian Home Care Association (CHCA) is a national non-profit membership association dedicated to advancing excellence in home and community care.

National Office: 905-567-7373 | General Inquiries: chca@cdnhomecare.ca

2000 Argentia Road, Plaza 3, Suite 302. Mississauga, Ontario, L5N 1W1