In just 20 minutes, each course gives you insights into EI and its vital role in palliative care, guiding you to adopt specific behaviors to strengthen your EI skills. You’ll also receive practical tips for real-world application. Through case studies, you’ll see firsthand how EI skills play out in real palliative care scenarios. These microtraining courses present key emotional intelligence (EI) skills and align with the domains in the Canadian Interdisciplinary Palliative Care Competency Framework.
COURSE 1 – Principles of a Palliative Approach to Care:
Learn to recognize and understand your own emotions, and discover easy ways for you to practice mindfulness. These skills enhance your ability to deliver a palliative approach to care, ensuring you provide holistic patient- and family-centered care.
Course 2 – Cultural Safety and Humility:
Enhance your EI, embrace acceptance, and manage your biases for more culturally sensitive palliative care. These insights will help you enhance patient-provider relationships and provide a comforting experience, all while strengthening your nursing practice in cultural safety and humility.
Course 3 – Communication:
Use EI to refine your social skills and adapt your communication style, managing difficult conversations effectively. Integrate the “ACT” technique into your daily interactions to foster deeper connections and navigate diverse situations.
Course 4 – Optimizing Comfort and Quality of Life:
Boost your EI, delve into the emotional aspects of decision-making, and practice reality testing. You’ll learn about tools like the F.A.C.T.S. model, equipping you to develop the competencies to optimize comfort and quality of life for patients and families.
Course 5 – Care Planning and Collaborative Practice:
Hone your EI by sharpening your interpersonal relationship skills and embracing the principle of valuing voices. You’ll find out how the B.O.N.D.S. approach can help you foster trust, optimize teamwork, and ensure that patient voices are at the heart of care planning.
Course 6 – Last Days and Hours:
Enhance your EI, amplify your empathy, and master reframing. Use the “catch it, check it, change it” approach to reshape challenging situations, deepening connections and offering compassionate support during a patient’s last days and hours.
Course 7 – Grief, Loss and Bereavement:
Delve into EI by focusing on emotional expression and setting boundaries. Acquiring these skills will help you create an environment conducive to open dialogue, enabling you to better support patients, families, and caregivers as they deal with loss and grief.
Course 8 – Self-Care:
Elevate your EI and actively shift your perspective to enhance stress tolerance. Combat compassion fatigue, build resilience, and find balance. Dive into the “S.H.I.F.T.” model and the “River of Wellbeing” for effective self-care.
Course 9 – Professional and Ethical Practice:
Discover how to harness EI in conflict management and master the nuances of inner and outer listening. These skills will empower you to confidently address ethical issues, build trust, and maintain professional boundaries.
Course 10 – Education, Evaluation, QI,and Research:
Explore how to tap into EI, use self-actualization techniques, and engage in deliberate practice. This course is designed to inspire and guide you on your continuous personal and professional growth journey.
Course 11 – Advocacy:
Dive into EI, motivation, and the G.R.A.D.E. approach for setting priorities. Master these techniques to elevate your advocacy skills, champion patient needs, and optimize the care experience.
Course 12 – Virtual Care:
Harness EI, fortify your self-regulation skills, and employ the Pomodoro Technique to sharpen your focus. Deliver focused, empathetic, and precise virtual palliative care, minimizing distractions.
NOTE: The EI Training Courses use the title “Nurses” for simplicity; however, we are referring to a range of nursing disciplines involved in home-based palliative care including registered nurses, licensed practical nurses, registered practical nurses, clinical nurse specialists, and nurse practitioners.