Emotional Intelligence Courses For Nurses

In just 20 minutes, each course gives you insights into EI and its vital role in palliative care, guiding you to adopt specific behaviors to strengthen your EI skills. You’ll also receive practical tips for real-world application. Through case studies, you’ll see firsthand how EI skills play out in real palliative care scenarios. These microtraining courses present key emotional intelligence (EI) skills and align with the domains in the Canadian Interdisciplinary Palliative Care Competency Framework.

COURSE 1 – Principles of a Palliative Approach to Care

Emotional Self-Awareness and Mindfulness

Learn to recognize and understand your own emotions, and discover easy ways for you to practice mindfulness. These skills enhance your ability to deliver a palliative approach to care, ensuring you provide holistic patient- and family-centered care. Go to the course

Course 2 – Cultural Safety and Humility

Acceptance and Recognizing Biases

Enhance your EI, embrace acceptance, and manage your biases for more culturally sensitive palliative care. These insights will help you enhance patient-provider relationships and provide a comforting experience, all while strengthening your nursing practice in cultural safety and humility. Go to the course

Course 3 – Communication

Social Skills and Adapting

Use EI to refine your social skills and adapt your communication style, managing difficult conversations effectively. Integrate the “ACT” technique into your daily interactions to foster deeper connections and navigate diverse situations.  Go to the course

Course 4 – Optimizing Comfort and Quality of Life

Decision-Making and Reality Testing

Boost your EI, delve into the emotional aspects of decision-making, and practice reality testing. You’ll learn about tools like the F.A.C.T.S. model, equipping you to develop the competencies to optimize comfort and quality of life for patients and families. Go to the course

Course 5 – Care Planning and Collaborative Practice

Interpersonal Relationships and Valuing Voices

Hone your EI by sharpening your interpersonal relationship skills and embracing the principle of valuing voices. You’ll find out how the B.O.N.D.S. approach can help you foster trust, optimize teamwork, and ensure that patient voices are at the heart of care planning. Go to the course

Course 6 – Last Days and Hours

Empathy and Reframing

Enhance your EI, amplify your empathy, and master reframing. Use the “catch it, check it, change it” approach to reshape challenging situations, deepening connections and offering compassionate support during a patient’s last days and hours. Go to the course

Course 7 – Grief, Loss and Bereavement

Emotional Expression and Setting Boundaries

Delve into EI by focusing on emotional expression and setting boundaries. Acquiring these skills will help you create an environment conducive to open dialogue, enabling you to better support patients, families, and caregivers as they deal with loss and grief. Go to the course

Elevate your EI and actively shift your perspective to enhance stress tolerance. Combat compassion fatigue, build resilience, and find balance. Dive into the “S.H.I.F.T.” model and the “River of Wellbeing” for effective self-care. Go to the course

Course 9 – Professional and Ethical Practice

Conflict Management and Inner and Outer Listening

Discover how to harness EI in conflict management and master the nuances of inner and outer listening. These skills will empower you to confidently address ethical issues, build trust, and maintain professional boundaries. Go to the course

Course 10 – Education, Evaluation, QI,and Research

Self Actualization and Practicing with Intent

Explore how to tap into EI, use self-actualization techniques, and engage in deliberate practice. This course is designed to inspire and guide you on your continuous personal and professional growth journey. Go to the course

Course 11 – Advocacy

Motivation and Priority Setting

Dive into EI, motivation, and the G.R.A.D.E. approach for setting priorities. Master these techniques to elevate your advocacy skills, champion patient needs, and optimize the care experience. Go to the course

Course 12 – Virtual Care

Self-Regulation and Maintaining Focus

Harness EI, fortify your self-regulation skills, and employ the Pomodoro Technique to sharpen your focus. Deliver focused, empathetic, and precise virtual palliative care, minimizing distractions. Go to the course

NOTE: The EI Training Courses use the title “Nurses” for simplicity; however, we are referring to a range of nursing disciplines involved in home-based palliative care including registered nurses, licensed practical nurses, registered practical nurses, clinical nurse specialists, and nurse practitioners.

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