EI Module 3: Manage Emotions – Flexibility & Adapting

Ways to be flexible and adapt your communication style

Established in 1990, the Canadian Home Care Association (CHCA) is a national non-profit membership association dedicated to advancing excellence in home and community care.

National Office: 905-567-7373     |    General Inquiries: chca@cdnhomecare.ca

2000 Argentia Road, Plaza 3, Suite 302. Mississauga, Ontario, L5N 1W1

Module 4 – Use Emotions and Decision-MakingModule 2: Understand Emotions and Empathy