Emotional Intelligence

e-Learning Modules

The Emotional Intelligence (EI) Education Program will enhance health care providers’ EI skills to help them better understand patients’ and their caregivers’ emotional reactions when they are dealing with health challenges and receiving home care services.

The EI Education Program includes self-directed e-learning modules that cover core EI competencies and provide learners with the content tools and case studies to build and apply their EI capabilities to daily practice.

SELF-DIRECTED E-LEARNING MODULES

MICROLEARNING MODULES

10-minute self-directed learning
  • Emotional intelligence and empathy
  • Types of empathy
  • Practice of reframing

Access the module

10-minute self-directed learning
  • Emotional intelligence and flexibility
  • Adapting communication styles

Coming soon

10-minute self-directed learning
  • Emotional intelligence and person-and family-centred care
  • Building trusting relationship
  • The Sandwich coaching technique
  • Guiding, open-ended questions

Coming soon